Cloud Services
Migration is the easy part.
ExploreMicrosoft Solutions
Microsoft, configured the way it was meant to be
Most organisations already own more Microsoft capability than they use. We make the licences you are paying for do the work you are buying other tools for.
How it fits together
The licence you already have often covers it
It is common to find an organisation paying for a third-party backup tool, a separate MDM product and a standalone MFA service, while sitting on Microsoft 365 licences that include equivalent capability they never enabled.
The diagram is illustrative. It shows the shape of the capability rather than any specific customer environment.
Overview
In practice
We start Microsoft engagements with a licence and configuration review: what you own, what is switched on, what is misconfigured, and what you are paying for twice. That review usually funds a good portion of the work that follows.
From there we cover the full Microsoft estate — the productivity layer, the cloud platform, the on-premises server environment and the identity layer that ties them together.
What changes
Outcomes we are measured on
The point of the work, stated as results rather than product names.
01
Licence spend that matches usage
Assignment reviews, tier alignment and removal of duplicate tooling.
02
A tenant configured to a standard
Security defaults, sharing policies, retention and device compliance set deliberately rather than left as installed.
03
Consistent device build
Intune and Autopilot so a new starter's laptop is configured the same way every time, without a technician imaging it by hand.
04
Identity as the control point
Conditional access and MFA enforced centrally instead of being managed per application.
Capabilities
What sits inside this practice
Capability areas we design, implement and support. Scope for any engagement is agreed and documented in writing.
Microsoft 365
Productivity and collaboration.
- Microsoft 365 Administration
- Microsoft 365 Migration
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Tenant Management
- Microsoft 365 Security
- Microsoft Licensing
- Adoption Support
Azure
Cloud infrastructure and platform services.
- Azure Infrastructure
- Azure Virtual Machines
- Azure Networking
- Azure Storage
- Azure Backup
- Azure Site Recovery
- Azure Virtual Desktop
- Azure Identity
- Landing Zone Design
- Cost Management
Microsoft infrastructure
The server estate.
- Windows Server
- Active Directory
- Group Policy
- DNS
- DHCP
- Hyper-V
- Failover Clustering
- SQL Server
- System Center
- Endpoint Management
Identity and devices
Who gets in, and on what.
- Entra ID
- Multi-Factor Authentication
- Conditional Access
- Single Sign-On
- Identity Governance
- Privileged Identity
- Microsoft Intune
- Windows Autopilot
- Device Compliance Policies
How we deliver
A sequence, because order matters here
Each stage produces something you can review before the next one starts.
Review
Tenant configuration, licence assignment, identity posture and server estate documented against a known-good baseline.
Prioritise
Findings split into security-critical, cost-saving and quality-of-life, each with effort and impact stated.
Implement
Changes applied in a staged, communicated sequence with pilot groups before organisation-wide rollout.
Support
Ongoing administration, monitoring and change management under a managed or co-managed agreement.
Questions
The things people ask before signing anything
We work extensively across the Microsoft stack. Any formal partner designation or specialisation should be confirmed directly with Define IT rather than assumed from this page — we do not publish partner levels we have not verified.
Yes, including hybrid configurations where mailboxes move in stages. Migration planning covers mail flow, public folders, shared mailboxes, mobile devices and the cutover of MX records.
That is a common starting point. We begin with a tenant assessment, secure the obvious gaps, document the configuration, then move to ongoing administration.
Where it is possible, yes — through assignment cleanup, tier alignment and removing third-party tools duplicated by licences you already hold. We will not recommend downgrades that remove controls you actually depend on.
Related
Usually discussed alongside this
Identity & Access Management
When applications, data and users are spread across cloud and office, the only consistent control point left is who someone is and what they are allowed to reach.
ExploreEnd-User Computing
Devices that arrive configured, get supported quickly, stay secure, and get replaced on a plan rather than when they finally die.
ExploreTechnologies supporting this capability
Cloud & Productivity
Technology trademarks and logos remain the property of their respective owners. Inclusion describes platforms supported in solution delivery and does not imply a specific partnership designation unless explicitly stated. See the full technology ecosystem.