Privacy notice & POPIA

To confirmThis document is a working draft prepared to give the website a complete legal footer. It must be reviewed and approved by Define IT's legal or compliance advisor, and the information officer details completed, before the site goes live.

Who we are

Define IT Solution is the responsible party for personal information collected through this website. Enquiries can be directed to info@defineitsolution.co.za or 011 568 1190.

To confirm: registered company name, registration number, registered address and the name and contact details of the appointed Information Officer registered with the Information Regulator.

What we collect

Through the enquiry, quote and careers forms on this website we collect the information you choose to submit: your name, company, work email address, contact number, company size, the service you are interested in and the content of your message.

We do not collect special personal information through this website, and we do not knowingly collect information from children.

Why we process it

To respond to your enquiry, to prepare a quotation or proposal, to consider a job application, and to maintain a record of the correspondence. Where you have consented, we may contact you about services related to your enquiry.

We do not sell personal information, and we do not share it with third parties for their own marketing.

How long we keep it

Enquiry correspondence is retained for as long as needed to deal with the enquiry and any resulting relationship, and thereafter for the period required by law or by our own record-keeping obligations. To confirm: the specific retention periods Define IT applies.

How it is protected

Personal information is stored in access-controlled systems with authentication, logging and backup. Access is limited to personnel who need it to perform their role.

Your rights

Under the Protection of Personal Information Act you may request access to the personal information we hold about you, request correction or deletion of that information, object to processing, and lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us using the details above.

Cookies and analytics

This website does not set advertising or tracking cookies. If analytics or marketing tooling is added in future, this notice will be updated and, where required, consent will be requested before those cookies are set.

Questions about this notice can be sent to info@defineitsolution.co.za or 011 568 1190.