Need IT support?

Technology Ecosystem

Technologies we work with

We design, implement, support and manage solutions across leading enterprise technology platforms, selecting technologies according to each customer's operational, security and business requirements.

  • Vendor-agnostic by preference
  • Selected per requirement
  • No unverified partner claims

One integrated estate

Seven capability areas, one accountable partner

Define IT sits at the centre of the technology estate rather than at the edge of one corner of it. That is the whole reason the platform list below is as broad as it is: a problem that starts in the network rarely stays there.

The diagram is illustrative — it shows how capability areas relate, not a specific customer environment.

Define IT technology ecosystem Define IT at the centre of seven capability areas — cloud, network, security, infrastructure, data, endpoint and collaboration — connected by paths carrying data toward the centre. DEFINE IT ONE PARTNER CLOUDNETWORKSECURITYINFRASTRUCTUREDATAENDPOINTCOLLABORATION

An important distinction

Capability is not the same as accreditation

Plenty of IT company websites imply partner status they do not hold, or display vendor logos in a way that suggests a formal relationship. We would rather be precise, because procurement teams check.

The technologies on this page are platforms Define IT designs, implements, supports and manages. Listing one does not assert a partner level, competency, specialisation, certification or authorised reseller status with any vendor, and it does not imply endorsement by or affiliation with those vendors.

To confirmWhere Define IT holds formal vendor partner status, competencies or certifications, supply the evidence and a verified accreditations section will be added here with the correct designations.

At a glance

The platforms behind our solutions

Selection follows the requirement — workload fit, existing environment, support availability in South Africa and total cost of ownership.

Cloud & Productivity

Platform and productivity technologies underpinning cloud infrastructure, collaboration and identity.

Microsoft

Cloud platform, productivity, identity and server technologies. Define IT designs, migrates, secures and administers Microsoft environments across Azure infrastructure, Microsoft 365 collaboration, Entra ID identity and the Windows Server estate.

  • Microsoft Azure
  • Microsoft 365
  • Entra ID
  • Microsoft Intune
  • Windows Server
  • Microsoft SQL Server
  • Microsoft Teams

Enterprise Infrastructure

Compute, storage and virtualisation platforms for data centre and on-premises environments.

HPE

Server, storage and converged infrastructure technologies for data centre and on-premises compute platforms, including sizing, installation, firmware management and lifecycle support.

  • ProLiant servers
  • Storage platforms
  • Converged infrastructure

Dell Technologies

Server, storage and end-user device technologies spanning data centre compute, enterprise storage and the corporate desktop and laptop estate.

  • PowerEdge servers
  • Enterprise storage
  • Latitude and OptiPlex devices

VMware

Server virtualisation and hypervisor technologies underpinning consolidated compute platforms, high availability clusters and virtual infrastructure management.

  • vSphere
  • ESXi
  • High availability clustering

Networking

Routing, switching, wireless and network edge technologies across campus, branch and data centre.

Cisco

Enterprise routing, switching and wireless technologies for campus, branch and data centre networks, including structured network architecture and network management.

  • Catalyst switching
  • Enterprise routing
  • Wireless networking

HPE Aruba Networking

Campus switching, enterprise wireless and network access control technologies for high-density wireless environments and segmented access networks.

  • Access points
  • Campus switching
  • Network access control

MikroTik

Routing, switching, wireless and network edge technologies for branch, campus and connectivity environments, including routing platforms, point-to-point wireless links and cost-effective edge deployments across multi-site estates.

  • RouterOS
  • Routing and switching hardware
  • Wireless links

Cybersecurity

Perimeter, email and threat protection technologies supporting a defensible security baseline.

Fortinet

Network and cybersecurity technologies including FortiGate next-generation firewall appliances, secure connectivity and centralised security management. Define IT designs, deploys and manages firewall estates, secure remote access and segmentation policy.

  • FortiGate next-generation firewalls
  • FortiManager security management
  • Secure SD-WAN technology

Mimecast

Email security, threat protection, continuity and cyber resilience technologies covering inbound filtering, impersonation protection, archiving and mail continuity during an outage.

  • Email security
  • Threat protection
  • Continuity and archiving

Data Protection

Backup, replication and recovery technologies designed to agreed recovery objectives.

Veeam

Backup, replication, recovery and data resilience technologies across virtual, physical, cloud and Microsoft 365 environments, including immutable backup targets and documented restore testing.

  • Backup & Replication
  • Microsoft 365 backup
  • Immutable repositories

How we choose

Vendor-agnostic, and it costs us sales

Providers aligned to a single vendor tend to find that vendor's product is the answer. We work across the platforms above and recommend on workload fit, your existing skills, your licensing position and total cost over five years.

That includes telling you when you already own what you need. A licensing review that shows a customer they can retire a third-party tool covered by their existing subscription is a smaller invoice for us and a better outcome for them.

Where a requirement sits outside these platforms, we will say so and either bring in a specialist partner or recommend a provider better placed to deliver it.


Next step

Let's define what your technology should be doing.

Tell us what is not working, what is coming up, or what you are being asked to deliver. We will come back with a considered view — not a generic proposal.